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  • Order Enquiries
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    Can I change or amend my order once it has been placed?
    Due to the way our orders are processed, unfortunately we’re unable to cancel or change orders on... view more
  • Product Information
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    The product I am looking for is out of stock, when can I expect to see it back in stock?
    We aim to get all products back into stock as soon as possible. You can sign up to be notified by... view more
  • Warranty and Spares
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    Do you offer spare or replacement parts?
    We offer a number of spare parts on our site which you can purchase. You can find them on our Spa... view more
  • Delivery Information
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    Where is my delivery?
    If you are a registered account user, you can track your order on the account page. Once you see ... view more
  • Return and Refund Enquiries
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    When will I receive my refund?
    All refunds should be processed within 14 days of the item(s) being received at our warehouse. If... view more
  • Other
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    I would like to become a distributor - how do I do this?
    You can contact the relevant department by filling out our Consumer Care Contact Form and selecti... view more

Top Questions

  • Can I change or amend my order once it has been placed?
  • Do you offer spare or replacement parts?
  • I would like to become a distributor - how do I do this?
Joseph Joseph | Help Centre